A3-India Support's Status Update Required for Ticket # 28806

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Kown
Posts: 18
Joined: Thu Mar 21, 2013 5:40 am
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Town: Temoz

A3-India Support's Status Update Required for Ticket # 28806

Post by Kown »

Hi Game Master,

I have submitted issue and obtained Ticket long time ago. I recently heard from support team. In the response I was asked to provide some more information. Which I Did by sending some Excel sheet. In reply I got a message saying that the Support Team did not receive any document. So I Re-Sent the Excel sheet.

After this I have not heard from the Support Team. So, I was wondering if they received the document or they have not. If they did then I would be glad if they acknowledged the receipt of document. In any case I would be grateful If they provide status update on the issue.

Thank You !!
Kown
Posts: 18
Joined: Thu Mar 21, 2013 5:40 am
Class: Warrior
Town: Temoz

Re: A3-India Support's Status Update Required for Ticket # 2

Post by Kown »

Hello GMStorm

Even after resending Excel Sheet, I was again told by support team that they did not get any Document. After that I Actually converted that Excel Sheet in Picture Format. I sent that file through the link provided to me. After performing above step I successfully submitted the information. It has been a week since this last reply from my side. I haven't heard back. Just replying to my own post as a reminder.

Thank You !!
Kown
Posts: 18
Joined: Thu Mar 21, 2013 5:40 am
Class: Warrior
Town: Temoz

Re: A3-India Support's Status Update Required for Ticket # 2

Post by Kown »

Hello Game Master,,,

Its Me again. I haven't got any response from the support team. Just saying ....
Kown
Posts: 18
Joined: Thu Mar 21, 2013 5:40 am
Class: Warrior
Town: Temoz

Re: A3-India Support's Status Update Required for Ticket # 2

Post by Kown »

Hello Mr GuideMax/ GuideLulu/ Guide Master/ Support (who ever is out there) ... its again Sunday and there goes another week. Please reply at least what's going on with my Ticket.....

Thank You !!
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Guidemax
Posts: 66
Joined: Fri Mar 02, 2007 4:37 pm
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Town: Temoz

Re: A3-India Support's Status Update Required for Ticket # 2

Post by Guidemax »

Dear Enmaxer,

There are lots of tickets pending and we will definitely get back to you. in the meantime please bear with us. Let the tickets get resolved on first come first serve basis. We will try to resolve all issues asap so that we can go ahead with the updation of the game with new maps and quests.

Happy Gaming !

[Guide]Max
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