GMs please help - Account Pending GM verification/approval

[Amvio]

Please help me retrieve my old character.. i have mailed to a3 support even still no response.. plz let me know if there is another procedure .. i mean for verification .

[Amvio]

I received a mail from a3 support that - We have forwarded the request to the concerned team. Your account will be activated in 24 hours. (on 31st August 03:45 pm)

STILL ITS SAYING "PENDING GM APPROVAL "

Issue ID: #304918