SUPPORT TICKET SYSTEM NOT RESPONDING

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Linkiran
Posts: 6
Joined: Thu Mar 01, 2012 9:05 am
Class: Holy Knight
Town: Temoz

SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Linkiran »

DEAR SIR,


AS I FOUND THAT THERE IS NO RESPONSE FROM YOU SUPPORT TEAM,
SO I HAVE
DECIDED TO KNOCK YOUR DOOR FOR HELP. SIR PLEASE LOOK INTO MY TICKET STATUS
#943956 IN YOUR SUPPORT FACULTY. AND KINDLY GIVE RESPONSE TO IT.


THANKING YOU.
Kikikiller
Posts: 21
Joined: Thu Apr 13, 2006 10:28 pm
Class: Warrior
Town: Quanato

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Kikikiller »

wasting ur time man.......2 week and still response pending :(
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Gmstorm
A3 Gamemaster
Posts: 1853
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Gmstorm »

Please don't send multiple mails. We are currently in the process of fixing the issue. We will get back to you real soon.
[GM]Storm
Kikikiller
Posts: 21
Joined: Thu Apr 13, 2006 10:28 pm
Class: Warrior
Town: Quanato

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Kikikiller »

dear GM's can u please tell me how long is it gonna take for u to authenticate old users ?
Linkiran
Posts: 6
Joined: Thu Mar 01, 2012 9:05 am
Class: Holy Knight
Town: Temoz

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Linkiran »

HUH!!! FEELING SIGH OF RELIEF.........ANYWAYS THANKS FOR YOUR REPLIES.
TAKE AS MUCH OF YOUR TIME :D NOW I WON'T DISTURB YOU.
Kasjdk
Posts: 39
Joined: Thu Mar 27, 2008 9:02 pm

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Kasjdk »

Dear Gmstorm,

Earlier you fixed my issue, but onething you did wrong, which holded the whole thing,

You restrored account to wrong email id :(
it is yahoo.com and you restored to gmail.com lol..

For this im waiting 2 months now, and this simple thing not fixed, nor reply from ticket.

my id:890083

i really feel, why so long time sir, im member from 2005 in a3,
and when server paid, ill still be playing! im a3lover!

Reply sooner n fix this small correction.
User avatar
Gmstorm
A3 Gamemaster
Posts: 1853
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Gmstorm »

Kasjdk wrote:Dear Gmstorm,

Earlier you fixed my issue, but onething you did wrong, which holded the whole thing,

You restrored account to wrong email id :(
it is yahoo.com and you restored to gmail.com lol..

For this im waiting 2 months now, and this simple thing not fixed, nor reply from ticket.

my id:890083

i really feel, why so long time sir, im member from 2005 in a3,
and when server paid, ill still be playing! im a3lover!

Reply sooner n fix this small correction.
Your issue has been resolved. Sorry to keep you waiting.
Linkiran wrote:HUH!!! FEELING SIGH OF RELIEF.........ANYWAYS THANKS FOR YOUR REPLIES.
TAKE AS MUCH OF YOUR TIME :D NOW I WON'T DISTURB YOU.
Can you please mention your Issue ID so that we could look into it?
[GM]Storm
Linkiran
Posts: 6
Joined: Thu Mar 01, 2012 9:05 am
Class: Holy Knight
Town: Temoz

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Linkiran »

thanks a lot sir
User avatar
Gmstorm
A3 Gamemaster
Posts: 1853
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Gmstorm »

Linkiran wrote:thanks a lot sir
You are welcome. :D
[GM]Storm
Abaya
Posts: 37
Joined: Wed Jan 10, 2007 9:47 pm
Class: Holy Knight
Town: Temoz

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Post by Abaya »

Dear GM Strom,

I raised a ticket for my char - Abaya and the ticket # is 977683. Can you please help with this?

Thank you,
Deepak
Have no Fear When Abaya is Here
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