Can any help me

[Mahadeva]

hello guys,

i am unable to login my id seens moring . i am able to login in the website but not in the game . i think my ID is stuck . I tryed by changing my password but still same result . can any one help me . waitng for replay AsAp

[Heavengirle]

Mail to a3support@a3india ur Id Got stucked



U r a big Nut .. y is a3support for


Show off ?

[Memoramaster]

a3 support is just to confuse us that its gonna help


well
it does if u are really lucky

[Chorbazaarr]

a3 support is the 1 who SUPPORTs GMs in their wrong decisions and bad conduction of events

a3 support = supports a3 india's gms ...hw can u expect gms to be blamed for every mistake

[Landshark]

hello,

With regard to your complaint your interact id is : XXXXXX

We would like to inform you that your id has been temporarily banned/hacked/is simply stuck.

For further help please provide us with the following information :

1) Your Birthday :
2) Your Profile which hacker might have changed)
3) Your PIN
4) Your character's full name
5) When did u last log in?
^) What was the last map?
7) What was the last drop?
What was the last thing u said before logging off?

With warm regards,
Jaxdude
A3 support

[Memoramaster]

heres the copy of reply i got



Dear Customer,

Thank you for contacting A3 Customer care.

With reference to your mail we would like a few details to help us solve your issue.

Please reply with the following information before your account was hacked:

1. Account name:
2. Highest level character name in account:

Profile details:
1. Secret answer:
2. Date of birth:
3. Alternate email id:

In game info about the account :
1) Last login character name:
2) Last login Date & Time:
3) Last login Map name:
4) Name the last item picked up from hunting monsters:
5) Your last combination was Success/failure?:
6) Mention the dates of your character <Name> last 3 level up:
7) Total no. of Character alive in your account:

Renewal Info :
1) Last Renewal Date :
2) Last Renewal Amount :
3) Last Renewed PIN number :

Please note if your answers to the above questions are incomplete or do not match, we will not be able to help you solve your problem.

Warm Regards,
Yuvaraj
A3 - Customercare
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !

[Elysian]

I think I know what your problem is. I had the same problem. A3 support were useless and I figured it out myself. (I got an email saying change your password and check...and then nothing!)

Anyway, if this is what is happening, then you have the same problem as me..

While questing, the game froze and had to be quit (ALT+CTRL+DEL) When I tried logging back in, it would say 'invalid login/password) I checked logging in on the forums and that worked perfectly. I was also able to check my profile and account usage. So, my account had not been hacked. Once the above is the same for you, then try out this simple solution...

1. Uninstall the game.
2. Delete (shift+delete) the folder where the game had been installed.
3. reinstall the game in a new folder.

You should now be able to login without issues.

I have found that apparently the game also creates some rubbish temp files which at times causes it to CRASH! or lag. Again, the only solution to when this happens is to uninstall, delete the folder and reinstall.

painful but it works for me...and saves my -2% from lag as also the problem of my stuff dropping in maps (hat eit, happened twice due to lag!)

Hope this helps...

cheers!