please help gmstorm reply me.

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Bigsmoke
Posts: 46
Joined: Sat Apr 22, 2006 3:50 am
Class: Warrior
Town: Quanato

please help gmstorm reply me.

Post by Bigsmoke »

hi gmstorm,
i have provided each and every details of my character correctly and now they are saying:

Dear Customer,

Thank you for contacting A3 Customer care.

This is with reference to your mail; we would like to inform that your request is denied. The information that you have provided to check on your issue is in correct. IF you still claim that the account belongs to you then provide us the last 3 renewal pin which were used to renew the account before 12/02/2008 we will not accept any renewal pin which were used after 12/02/2008.
now is it possible for me to remember the last a3 renewal pin?
i know if my character gets hacked i need the last renewal so i remembered and told to a3support my last renewal pin number.now they are asking these sort of questions which is not possible for me to remember.please release bigsmoke as thats my one and only character i had in a3 india to play.please have some mercy and release my character.
Reference id: 6487565
INTERACTID:3528397
please be positive sir please i need my character back.
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Gmstorm
A3 Gamemaster
Posts: 1853
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Post by Gmstorm »

Sorry we cannot help you unless you provide us the sufficient details.
[GM]Storm
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