Need some clarifications

[Sweetylovely]

Respected GM,
I need answer's to some of my question's,

My account was hacked and i had send all the VALID DETAILS i.e Level up date's, Renewal PIN's etc. (Reference id : 5146283). Then why you denied my request.

After sending lot of mail's you told that "Its a belated claim and hence you cannot return my account back". Now have you ever investigated my account hack issue? I had send all the valid details regarding my account, DID THE HACKER GAVE YOU DETAILS REGARDING MY ACCOUNT OR HAVE YOU EVER ASKED HIM ANY PROOF REGARDING OWNERSHIP OF THE ACCOUNT ?

In my hacking issue, you washed off your hands simply and I Searched all the cafe's of my city and I MYSELF CAUGHT THE HACKER RED HANDED!!!!.


In my issue I lost 4 G9 Archer Equipment's, Unique Weapon, Money, other valuable stuff's like UJ's, SJ's, OPG, Ing's odal's etc....

AND MOREOVER I WAS BEEN DE-LEVELED BY 5 Level's....

Now, in my issue if we summit all the thing the result is YOU HAVE NOT EVEN HELPED ME AT ALL.... now i am requesting you to Cancel my de-levement as a compansion... you can do that don't you?

Without my Unique weapon i am nothing.. adding to that you de-leveled me!!!!

Please GM its a request to check my issue...
Keep your self in my place and see what i am going through.....

Hoping to help me FIRST AND LAST TIME....

Regard's.

[Gmdiablo]

Send a mail with the reference id.Send the mail from the same mail id which you used to interact with a3supprot. I will look on it.