Dear Customer,
Thank you for contacting A3 customer care .
With reference to your mail we request you to check whether you can
change your password and then try login to the game and website with your
new password. And also check your renewal details.If you are unable to
login or if the problem persist even after changing your password or if
you are unable to change your password, please write a mail to us.
1.Account Name:
2.Highest level char in the account:
3.Renewal details.
4.Profile details.
a.Hint question
b.Hint answer
c.Date of birth.
d.Alternate email id.
For further assistance feel free to mail us.
Warm Regards,
Yuvaraj
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !
Quoting Prem Sundar <prem_alias_boby>:
> IGN
remsundar>
> was playing in morning, lagged, tried to tp, then DCed. cudn't log
> back in. can log onto sify.com normally with that ID. when i logged
in
> with other char and tried to pm my char was showed as online. i
believe
> it's stuck.
>
> Do the needfull
>
> thank you
>
>
> ---------------------------------
> Here’s a new way to find what you're looking for - Yahoo! Answers
Question no. 1 : How long does it take to check if some char is stuck and to wrap it/ DC it?
Question no. 2 : what is the use of knowing my profile details to see if my char is stuck online since nearly 24 hours now?
Question no. 3 : Is this how good u have become after 2 years running this game?
Question no. 4 : when can i log in again with my char (it's still shown as online)?
Question no. 5 : Is this some kinda revenge that u extract from players who try to reason against ur irresponsible services?
Question no. 6 : i lost 1 day of game play(sunday, which means more then usual days, what compensation u offer for it)
Question no. 7 : who in the world will store renewal details which was done months back?
Question no. 8 : why don't u have a phoneline for customer care like other organisations?
will pm the interact ID if necessary.
Hoping the best from ur hopelessly delayed services.