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Got a problem or a question after you login to the game client? Post them here.
Please bear in mind that you can talk to the guides and the GMs inside the game as well.
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Netdemona
Posts: 884
Joined: Fri Jan 26, 2007 6:16 am
Class: Archer
Town: Quanato

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Post by Netdemona »

Hi GM,

Okay, agreed that you don't want to disclose your process to handle hacking cases (i dont understand why! though)

But for the benefit of users, you can at least give some examples of hacking cases you have successfully resolved and give some best practises (apart from not sharing your ID) which could have helped people get back their items in case of hacking.

I think this can be done, right?

Thanks,
Hemant

PS: do you guys come online as a character?
IGN: Netdemona
IGC: Bow Archer
Gmfirst
A3 Gamemaster
Posts: 1063
Joined: Mon Jun 13, 2005 11:41 pm
Class: Archer
Town: Temoz

Post by Gmfirst »

Mail a3support.

Fill up the form correctly.

Wait for 48 hrs after that. Items may or may not be retrieved based on extent of damage but account will be retrieved if the information provided is correct.
Regards,
[GM]First
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