Thank you for contacting A3 Customer care.
With reference to your mail we wish to inform you that it has been found that your items are shared, we don't encourage players to share their account/items. Hence, we cant help you in retrieving the items for you. If your account hacked or any such issue occurs again we will not be able to help you. Please do not share your account with anybody.
For more assistance feel free to mail us.
Warm Regards,
Shyam Sundar
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !
Dear GMDiablo
Case ID >> 4864313
I really cant understrand reason why u guyz have sent this mail i have myself said in my last mails that i agree i shared my account which was with my brother only and i did said srry for the same and asked for first and last chance as i deserve atleast 1 chance after playing game for more then 1 year every 1 deserve 1 chance/warning......as i have already promised that my account wont be shared again if guyz find any other IP logdin u can ban me permanently damm donno if u guyz are even bother to read the mails u guyz told me that issue is being reconsiderd for the third time and took 10 days to reply and even after 10 days same old reply....... this u could have sent on 9th march only why took so many days.......and wht's the point of saying that my account was shared and u cant help me when i myself is saying that i shared my account.....
If you guyz have send this mail by mistake then its ok otherwise i dont know what kind of people are handling customer care
Sorry for being rude but cant help it
Thanks & Regards