My character Ruthlessrat got hacked last saturday i.e on 3rd March 2007. I send you you a mail regarding all my item loss and I have given you every single detail that you have asked for and now you come and tell me that the items are not mine?? What do you bloody take me for?
How the hell do you think I have been levelling for the past 6 months? Every single item that I have asked for is MINE and no one else's. What kind of investigation do you do? It just shows how incompetent you GM's are.
Keep the freeking stuff, I'm fed up with your politics. And btw I GOT HACKED DUE TO YOUR CARELESSNES NOT MINE. If u want proof, i'll give u proof. On Friday morning my account was not working, so I sent you a mail and it was fixed on Friday evening. EVERY SINGLE DETAIL WAS CHANGED AND NOT A SOUL KNEW ABOUT IT. But the very next morning I get hacked?? How is this possible??
I WANT MY ITEMS RETURNED NOW. I DON'T CARE WHAT YOU DO. THE ITEMS WERE'NT ANYBODY ELSE'S. IT WAS ALL MINE.
This si the reply I get from you guys?? If you want proof of the items, I have screenshots of all my items taken in the Report folder i.e Ctrl+shift+PrintScreen buttons. Now what are you gonna do about it??
"Dear Randolph Tellis,
Thank you for contacting A3 Customer care.
This is with reference to your mail , we would like to inform that we cant help
you more with this account as this action is take by GM.hence they have
investigated your issue and found that the items does not belong to you. So none
of the items can be retrieved
For any more assistance feel free to email us.
Warm Regards,
Karan Mundhra
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day ! (my *censored*) "