Wantsomepain

Got a problem or a question after you login to the game client? Post them here.
Please bear in mind that you can talk to the guides and the GMs inside the game as well.
Post Reply
User avatar
Damagee
Posts: 44
Joined: Fri Jun 02, 2006 9:13 pm

Wantsomepain

Post by Damagee »

Hi Sir
Its me wantsomepain again, last time u didnt gave any reply to me, neway. I m just frustrated wid ur a3support system so i m here again to seek from u.

My char wantsomepain is stuck in some of ur bloodyy stinking loopholes. I told the a3support that my profile is intact its just i cant login but still dey r not helping me out first dey mailed me


INTERACTID:2476794
Dear Customer,
> Thank you for contacting A3 customer care .
>
> With reference to your mail we request you to check whether you can
> change your password and then try login to the game and website with
> your new password. And also check your renewal details.If you are
unable
> to login or if the problem persist even after changing your password
or
> if you are unable to change your password, please write a mail to us.
>
> Warm Regards,
> Shyam Sundar
> A3 - Customercare
> Sify Ltd.
> ISO 9001:2000 Certified
> Have a nice day !
> Quoting naresh :

But i dont know wat da hell dey have done wat dey call is "help ". I still cant LOGIN or CHANGE or RESET my password. They also said if I cant login or change my password den mail dem

When i mailed dem dey mailed me

Dear Customer,

Thank you for contacting A3 Customer care.

With reference to your mail we would like a few details to help us
solve your issue.

Please reply with the following information:

1. Account name:
2. Highest level character name in account:

Profile details:
1. Secret answer:
2. Date of birth:
3. Alternate email id:

In game info about the account :
1) Last login character name:
2) Last login Date & Time:
3) Last login Map name:
4) Name the last item picked up from hunting monsters:
5) Your last combination was Success/failure?:
6) Mention the dates of your character <Name> last 3 level up:
7) Total no. of Character alive in your account:

Renewal Info :
1) Last Renewal Date :
2) Last Renewal Amount :
3) Last Renewed PIN number :

Please note if your answers to the above questions are incomplete or do
not match, we will not be able to help you solve your problem.
Warm Regards,
Yuvaraj
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !


Now wat da hell is this Cant u people simply unfreeze my id


I m reallly frustrated
Gmdiablo
Site Admin
Posts: 2574
Joined: Wed Dec 28, 2005 4:47 pm
Class: Holy Knight
Town: Temoz

Post by Gmdiablo »

With out valid proof that this id belongs to you we wont release the account. Try to send you details.
[GM]Diablo
Post Reply