Hi All,
It has been more than 4 days and no support has been provided by the GM'S or the Team A3 India. I Guess they are busy in some other work. Till today i never felt that I did a mistake by paying 750 bucks or what ever to activate my account but now I fell that I did wrong. Well if would have expected this kind of support from the Greaaaaaaaat Team A3 India and the Greaaaaaaaaaat GM'S then I would have really reconsidered activating the account, well the best part of the Team A3 India support is their prompt automated reply and a fantastic crafted E-mail that you will be receiving from Mr. Praveen Kumar each and every time you send an E-mail.
This is the automated replay you get..
Dear Customer,
Thank you for your email.
This is an automated response to confirm receipt of your mail.
We are endeavoring to action your request immediately. However, kindly
allow us a maximum of 24 hours to respond to you.
Until then
Team A3india
And this is the E-mail that you will receive after some time from Mr. Praveen Kumar,
Thank you for contacting A3 Customer care.
We apologize for the inconvenience. This is with reference to your mail , we
would like to inform that your request has been forwarded to the team concerned
for the required action to be taken and will revert to you with in 24 hours.
For any more assistance feel free to email us.
Warm Regards,
Praveenkumar
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !
And if you are lucky enough you will also receive an E-mail from same Mr. Praveen Kumar and that is.
Date: Sat, 05 Aug 2006 14:57:26 +0500 (IST)
From: [email protected]
To:
Subject: [INTERACTID:1913454]Re: [AUTO-INTERACTID:1913454] Re: ]Re: Account Login not g
Thank you for contacting A3 Customer care.
We apologize for the inconvenience. With reference to your mail we are sorry to
inform you that this is a small technical glitch with our billing system. This
will be fixed and your accounts will be accessible with in 24 hours. Kindly
bear with us in the interim and do treat this as an exception and not a mark of
our service.
For any more assistance feel free to email us.
Warm Regards,
Praveenkumar
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !
Well I don’t know 24 Hrs is how much time for the Team A3 India I guess they forgot to mention that information in this e-mail as you all can see this was dated on sat and today is Monday and its 7:25 pm and I would like to till how long I have keep sending them E-mails to get my problem resolved…
I guess this would be my last post in A3 forums and probably last day for me in A3 India.
I really had a good time and made some pretty good friends during this 5 month game play.
Signing Off
Keymaker ( Mazee Ele – Mage lvl 11x)
