cheating by the bug shop aint it a serious issue??

[god_mode_xstyle]

respected gm's
today in evening my character named Lalmirch got cheated
by a character named "stupidass"
he asked to buy a uj from his shop
each uj was 500k and i was charged some 4.5m(apprx)
please help me out
hoping to get a positive reply here and i am given justice
auto interacted id:-3012679

[Gmstorm]

Hi,

We are working on this issue, we will try to get back the woonz and the scammer will be penalized. A mail will be sent by a3support , please check to it.