ISO 9001:2000 certification, u decide
Posted: Mon Apr 09, 2007 7:31 am
the guy who replied to my stuck char email mentioned that Sify is 9001:2000 certified
1 of the clauses for it is
fulfilment of Customer needs and the strive to exceed customer expectations
Principle 1 Customer focus
" Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations. "
source : http://www.iso.org/iso/en/iso9000-14000 ... d/qmp.html
u decide whether it deserves the certification
1 of the clauses for it is
fulfilment of Customer needs and the strive to exceed customer expectations
Principle 1 Customer focus
" Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations. "
source : http://www.iso.org/iso/en/iso9000-14000 ... d/qmp.html
u decide whether it deserves the certification