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plz gv proper reason

Posted: Fri Jan 12, 2007 12:19 pm
by Padme
sir,
my char PADME was deleted few days ago. wen she was deleted 4m my cafe, she was naked. i gave all my stuff along wid shue 2 PANTHERA to use. now sm 3-4 days bak, her char is locked. wen she send mail 2 a3support, they r sayin that she is banned 4 takin hacked stuff. can u plz xplain me why she is banned n wat hacked stuff she took. i gave him my stuff 2 use via deal. does it cms in hackin issue? plz unlock her id. coz she dsnt have ne hack stuff. neither i gave her hacked stuff. it was all mine. u can check that also.
plz gv a proper reason 4 bannin her n help me 2 gt my char bak.

ROC 16

Posted: Fri Jan 12, 2007 5:09 pm
by Padme
mr GM,
wen i checked PANTHERA's mail i came 2 know that he is banned 4 violatting ROC 16. can u plz tell me wats that? i cant find it ne wer. n if its related 2 transfer of hack stuff via deal, then whos hacked stuff he took? i (PADME) gave him my stuff n i wasnt havin ne hacked stuff.
plz be carefull b4 bannin ne 1ce id. this time u have blamed 1 innocent person.

plz unlock his id n gv proper reason 4 bannin his id....

srry 4 1 post 3 times

Posted: Fri Jan 12, 2007 5:13 pm
by Padme
m sorry 4 postin 1 post 3 times. sm error came which led 2 this.

Posted: Fri Jan 12, 2007 5:16 pm
by Gmfirst
You have reported to us that your account has been hacked. Hence the account has been frozen since you provided correct details. We have also banned the id which has taken the items as a precautionary measure. Please communicate to a3support and explain the situation clearly.

Posted: Fri Jan 12, 2007 6:08 pm
by Padme
mr Gm,
in my mail 2 a3support i cleared that i was deleted. n i also mentioned that i myself gave my stuff 2 PANTHERA 2 use n wen my char PADME was deleted, she was naked. then how cm all of sudden id of PANTHERA is blocked. he didnt hack me. plz unblock his id.

can u plz cm 2 cm online 2 chat wid me sir. need 2 talk few things regarding my hacking in november. i cant post it here as my hackers might cm 2 know. plz tell time n date

this is 3rd time in 4 month m deleted. it seems sm1 dnt want me 2 play n lvl up in a3. is it possible 2 change my id n char name. atleast id????

Posted: Fri Jan 12, 2007 6:44 pm
by Padme
Date: Fri, 29 Dec 2006 19:51:42 +0500 (IST) Printer Friendly Version
From: [email protected]
To: calvine benedict <king_arthas>
Subject: [INTERACTID:2280544]Re: character deleted
Language Mail Full Headers




Dear Customer,
Thank you for contacting A3 Customer care. With reference to your mail we would
like a few details to help us solve your issue.

Please reply with the following information:

1. Account name:
2. Highest level character name in account:

Profile details:
1. Secret answer:
2. Date of birth:
3. Alternate email id:

Renewal Info :
1) Last Renewal Date :
2) Last Renewal Amount :
3) Last Renewed PIN number :

Please note if your answers to the above questions are incomplete or do not
match, we will not be able to help you solve your problem.

Warm Regards,
Shyam Sundar
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have a nice day !
Quoting calvine benedict <king_arthas>:

> dear sir,

> some1 4m my cafe has deleted my char PADME. she was naked n was widout
> stuff. i gave my stuff 2 PANTHERA 2 use. later someone deleted my char
> char. plz help me 2 gt my char bak.

>

> kumar ankit




i didnt find the 1 mail 2 a3support. so i paisted in which m nt blamin PANTHERA 4 hackin me. u can see that

Posted: Sun Jan 14, 2007 6:00 pm
by Gmdiablo
You have to send this detail to [email protected].

Posted: Sun Jan 14, 2007 9:18 pm
by Padme
mr GM,
i already sent them mail clearin evry doubt. i request u 2 look into this matter personally.
m deleted 3 times in 4 month. is it possible 2 change my char name n id 2 avoid gttin deleted again n again

Posted: Mon Jan 15, 2007 10:14 pm
by Padme
mr GM,
can u plz help me 2 gt my char n unblock PANTHERA's id. u said 2 mail 2 a3support n they r nt even replyin. why do u guys do partiality???? :evil:
if u all wernt i would have gt my char n that blocked id would have been unlocked.


INTERACTID:2280544
Reference id :4578438

Posted: Tue Jan 16, 2007 3:58 pm
by Gmfirst
All the information or facts that you provide us will be accepeted only after you prove yourself as the actual owner of the account in question. So please send us the information mentioned to verify your identity. Then we will take your request into consideration.

Until then, Padme has reported account hack to us. The character involved in taking items from this char has been penalised.