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Last Date for Claim announced still no sign of my Shu &

Posted: Sat Dec 16, 2006 1:29 am
by Mazee
Hi GM’s,

I really appreciate you for returning almost all of my hacked stuff, but I don’t understand why you are not responding or taking any action for returning my second shu and stuff which as I mentioned its one of shu of SS pair and of lvl 89 and believe me the time and struggle it took for me to lvl it up cause that shu don’t have the defense option, I have sent many E-mails and the only prompt reply I got was stating that you need 72 Hrs which passed way back its almost 6 days and yet no reply from you, GMfirst I also sent a private message to you through forums hoping you will reply but I was wrong, all I would like you to do is please return the shu so that I can make my SS at least now.

The Items that I did not receive are 3 Boxes of Neridars, 2 boxes of [M] and 1 box of [L]

G7 Bow with bless and some 8 LJ’s and 6 SJ’s , I don’t mind even if you don’t return them but please return the shu, cause I cant get it back by hunting.


============================================

This the only Reply that I received 6 days back .

Thank you for contacting A3 Customer care.

This is with reference to your mail , we would like to inform that your request has been forwarded to the team concerned for the required action to be taken and will revert to you at the earliest. Due to the massive amount of cases which we are working on at present, it will consume minimum of 72 hrs, to recheck on your issue and to do the needfull for it. Kindly bear with us in the interim.

For any more assistance feel free to email us.

Warm Regards,
Shyam Sundar
A3 - Customer care
Sify Ltd.
ISO 9001:2000 Certified
Have nice day !


Please do the needful at least now.

Posted: Sat Dec 16, 2006 3:40 pm
by Mazee
Still no Response just tell me if I will get it back or not its not really that hard to reply in yes or no.....

If yes then plz do tell me how many days I should wait and I will...

Posted: Sat Dec 16, 2006 4:21 pm
by Gmdiablo
Whats you claim and intract id.

[GM]Diablo

Posted: Sat Dec 16, 2006 6:29 pm
by Mazee
Thnx for the reply here's the info

INTERACTID:2179667

Claim ID : 4413925

Posted: Mon Dec 18, 2006 11:53 am
by Gmdiablo
Is your issue shorted?

[GM]Diablo

Posted: Mon Dec 18, 2006 2:42 pm
by Mazee
Not Yet Sir :? :? :? but this the reply I received 16 Hrs ago ...


Dear Mr.,
Thank you for contacting A3 Customer care.

This is with reference to your mail , we would like to inform that your request has been forwarded to the team concerned for the required action to be taken and will revert to you at the earliest.



C'mon GM atleast show the courtesy of telling when is that earliest according to you, by now I would have made my SS please answer what are my options...

Wating Waiting Waiting Waiting Waiting...........................Still Waiting

Posted: Mon Dec 18, 2006 7:36 pm
by Mazee
Still Waiting.......Wating Waiting Waiting Waiting Waiting......

----------- Waiting :roll:





------------ Waiting :roll:




------------- Waiting :| :| :| :|

Posted: Tue Dec 19, 2006 9:17 am
by Naaraku
Pls w8 till Epi 3 na Duper shue will come try buying that instead :P.

Posted: Tue Dec 19, 2006 9:55 am
by Gmfirst
Your issue has been resolved. Your items will be retreived to your account within 24 hrs. Some claims take a bit long to verify if the claim is true. We highly regret this inconvenience caused to you. Due compensation will be provided along with the shue.

Posted: Tue Dec 19, 2006 5:19 pm
by Mazee
gmfirst wrote:Your issue has been resolved. Your items will be retreived to your account within 24 hrs. Some claims take a bit long to verify if the claim is true. We highly regret this inconvenience caused to you. Due compensation will be provided along with the shue.

Aaaaaah Thank you for the reply GmFirst and yes I will wait for 24 Hrs as u said but could you please be clear on what will be the Due Compensation, I would really appreciate your Help if you could give all the exp that would have got to my shu by hunting or by Neri G's and no doubt I would have made it lvl 100 or aleast close to the 100 mark :?

Hope that will be the Due Compensation as promised by GmFirst :? ..


Thanks again for the reply..