A3 India Community Forum

to all the gms this is the notice whn sme1 has their charcter hacked guys ask questions abt secret qustions but u guys askj a little tooo muich and do u expect us to rmbr all these things pls dont do this whn sme1 is asking for hlp

he are the list of questions u guys ask

>Thank you for contacting A3 Customer care. With reference to your mail we would like a few details to help us solve your issue.
>
>Please reply with the following information:
>
>1. Account name:
>2. Highest level character name in account:
>
>Profile details:
>1. Secret answer:
>2. Date of birth:
>3. Alternate email id:

all thes qusetions i accpet they are basic but in the last group first thee also ppl can manage how do u expect us to rmbr l;ast drrop nd dates opf lat 3lvls????????????
>

>In game info before the account was hacked:
>1) Last login character name:
>2) Last login Date & Time:
>3) Last login Map name:
>2) Name the last item picked up from hunting monsters:
>3) Your last combination was Success/failure?:
>4) Mention the dates of your character <Name> last 3 level up:
>5) Total no. of Character alive in your account:
>
>Please note if your answers to the above questions are incomplete or do not match, we will not be able to help you solve your problem.

pls this is an sincere request pls make sure u uys ask questiond\s tht we can answer



redonmge

GMS TRUE NO 1 CAN REMEMBER THESE THINGS
THOSE QUESTIONS R USELESS
FOR A PERSON PLAYING FOR LONG CANNOT REMEMBER THESE.

Makes sense to me...u dont have to reply to all the questions...

fill in what you can...its helps them seperate ur account claim from lets say the hacker who often sends mail sayin it is his charecter...

what ajax said...

lol...i had to answer worse questions..!

Good Job...... next time BE ALERT

Bl4ckW!d0w

what the hell,
i dont even remember what wass my secret question.

Secret answer, DOB and Alternate e-mail ID. Do not forget them. If you do then your account is not in your hands anymore. This is the golden rule in any online group - email, chat, webspace, online shopping, biding, forums, GAMES - all of them.

In A3 you have an exception. Because we strive to make a difference in our service for the better. Those questions can certainly be answered atleast 60 - 90 % correctly by a player who plays with his character regularly.

The situation that we assume is you play all evening happily and suddenly you are disconnected, you try to login and the password is incorrect. You realise you have been hacked. You write a mail to us. We reply asking for the ID. At the most this is communicated to you within 24 hrs. How many of here still think that you cannot remember what you last picked up, where you were hunting, what was the combination you did that day, when did you get a level up last, your characters stats, etc.,

Regards,
[GM]First.

gm ur right for one who plays regularly but i quit a3 and i come only to chat with my frnds in my list if i cant get my id back i at least need my friends list peoples names nd also ur response is really good i did not say nething abt ur response and btw i don need my char i quit a3 and i only need the names in my friends list so i can be wiht my friends




redonmage