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A3 Authenticator Deactivation

Posted: Mon Nov 06, 2023 8:31 pm
by Ryzen
Dear GM's,

I have reset my phone recently without deactivating A3 authenticator.
Now i'm unable to activate my account or login with password, Showing error ( account already linked ).
So, i have sent mail to a3support and ticket is raised for my issue ( ID:[ #390894]) , but till today my issure is not resolved
Could you please check and slove my issue asap.
Thanks & Regards,
Koushik.

Re: A3 Authenticator Deactivation

Posted: Tue Nov 07, 2023 11:07 pm
by Wonderkiss
Done πŸ‘πŸ»

Chk ßro

Re: A3 Authenticator Deactivation

Posted: Sat Nov 11, 2023 12:43 am
by Gmstorm
Your issue has been resolved.

Re: A3 Authenticator Deactivation

Posted: Mon Nov 13, 2023 5:19 pm
by Tpain
Hello team,
I have a similar issue and have sent multiple emails so it could be resolved.
Please assist.
Best,
Tpain

Re: A3 Authenticator Deactivation

Posted: Thu Nov 16, 2023 12:29 pm
by Tpain
Hello team,
I am yet to receive an automated response as well and its been over a few weeks that I have been facing this issue. Do I open a separate thread for this, do I continue to send email or what. Please assist.
Best,
Tpain

Re: A3 Authenticator Deactivation

Posted: Fri Nov 17, 2023 9:46 am
by Tpain
Hello Team


Please find the ticket id for your reference issue ID:[ #973216 ]
Best,
Tpain

Re: A3 Authenticator Deactivation

Posted: Wed Dec 06, 2023 8:37 pm
by Tpain
Hello team,
Pls check ticket id 973216.
Its been quite some time now,

Re: A3 Authenticator Deactivation

Posted: Sun Jan 07, 2024 1:14 pm
by Tpain
Hey gm,
Could you please check issue id 973216.
Thanks in advance

Re: A3 Authenticator Deactivation

Posted: Tue Jan 09, 2024 1:53 am
by Gmstorm
Tpain wrote: Sun Jan 07, 2024 1:14 pm Hey gm,
Could you please check issue id 973216.
Thanks in advance
We have responded to your issue. Please check your Email for further instructions.