A3 Authenticator not available

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Kown
Posts: 17
Joined: Thu Mar 21, 2013 5:40 am
Class: Warrior
Town: Temoz

A3 Authenticator not available

Post by Kown »

Hello GameMaster,
I am unable to login to one of my characters "Redion" due to lost of a phone which had the authenticator on it. I am hoping if you can look into this matter and remove the authenticator from your side. I have already submitted request through "[email protected]". I have not even received an auto reply yet.
Thank You !!
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Gmstorm
A3 Gamemaster
Posts: 1828
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Re: A3 Authenticator not available

Post by Gmstorm »

Please provide us your Ticket ID so that we can investigate this issue further and help you with your account recovery.
[GM]Storm
Kown
Posts: 17
Joined: Thu Mar 21, 2013 5:40 am
Class: Warrior
Town: Temoz

Re: A3 Authenticator not available

Post by Kown »

Hello GMStorm,

Thanks for your response. Issue has been resolved.

Thank You !!
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