Page 2 of 3

Re: Servers are down for updates

Posted: Mon Sep 12, 2022 10:45 pm
by Tytan
Hello GM's, The server is down since Friday morning and there is no firm updates or ETA on when the server will be online. I hope we will receive compensation for the days lost for recharge pins along with good event.
Looking forward for a response from your end asap. We need an ETA on when the server will be ready.
Thanks

Re: Servers are down for updates

Posted: Tue Sep 13, 2022 8:46 am
by Dudinka
+1

Re: Servers are down for updates

Posted: Tue Sep 13, 2022 8:50 am
by Dudinka
GM, kindly update on the time of Server Activation ; Also do compensate for the PIN VALIDITY lost due to this. Hoping for a FAIR PATCH from your side.

Re: Servers are down for updates

Posted: Wed Sep 14, 2022 1:45 pm
by Fusionknight
hello GM,

if you down the server for a long time u would have informed us earlier so we didn't recharge our account,
now we recharged our account and no use off it, we lost our money..
could u please let us know, will you give our money back or NEW PIN or extending the expired date of pin for further use of our account ?

or do u have any other plans? who lost money to buy pin and activated accounts to play game.

and also
could you please let us know when server will UP and functional ??

Re: Servers are down for updates

Posted: Thu Sep 15, 2022 11:36 am
by Devidon
when server will start working

Re: Servers are down for updates

Posted: Thu Sep 15, 2022 5:25 pm
by Falconer
Hi A3 support,

The server is off for a long time.
Please update when the server comes online. Also, update with changes if any.
Also, my request for compensation for days lost paid player.
It will be great if u make a 5X quest and hunt xp event for 24 hours.

Thanks in advance.

Re: Servers are down for updates

Posted: Thu Sep 15, 2022 6:25 pm
by Gmstorm
We apologize for the delay. We are currently shifting the servers to newer hardware and upgrading the core gameservers. We will try to get the server up and running as soon as possible.

Re: Servers are down for updates

Posted: Thu Sep 15, 2022 6:54 pm
by Liquedmage
Gmstorm wrote: Thu Sep 15, 2022 6:25 pm We apologize for the delay. We are currently shifting the servers to newer hardware and upgrading the core gameservers. We will try to get the server up and running as soon as possible.
its ok, but when server came online what happend to our pin which are wasted due to offline , is any compensation for that and also is any event there? like 2x 3x exp event

Re: Servers are down for updates

Posted: Fri Sep 16, 2022 12:14 pm
by Lickmycritzz
Gmstorm wrote: Fri Sep 09, 2022 4:56 pm Hello all,

Servers are currently down for updates. We will let you know once the servers are up and functional.
D:[ #168001]

Gm above I have given my Issue Id number please resolve it.

Regards,
Lickmycritzz

Re: Servers are down for updates

Posted: Sun Sep 18, 2022 2:44 pm
by Cybercrime
10 days still server down. Copying files and running programs does it really take this long??