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Release the Character

Posted: Thu Jun 28, 2018 4:58 pm
by Pearlspirit
Hello
Gmstrom
as have been mailed to the support team about the character release and i have sent all my details regarding
my character but till now i didn't get any reply from support i have been waiting since few weeks ago but even though no reply. And here is my ticket no. 237454 and 988552
please check it and help me out.

Re: Release the Character

Posted: Fri Jun 29, 2018 12:59 pm
by Gmstorm
We are unable to look up the ticket IDs that you have provided. Can you please PM me your Email ID?

Re: Release the Character

Posted: Fri Jun 29, 2018 3:50 pm
by Pearlspirit
Hello Sir :)

Thanks for reply as required please find the email id as mention below

[email protected]


Regards
Pearlspirit

Re: Release the Character

Posted: Fri Jun 29, 2018 4:42 pm
by Pearlspirit
Dear Sir.

Apologies for old ticket no, i recheck all mail id still didnt find any mail, so request you to kindly check once the below ticket no. Please

Ticket no.205432 ,843910


Regards
Pearlspirit

Re: Release the Character

Posted: Sat Jun 30, 2018 6:36 pm
by Gmstorm
Please don't send multiple emails for the same issue. This will just create more tickets and ultimately lead to confusion which will delay your issue from being resolved at the earliest.

Re: Release the Character

Posted: Sun Jul 01, 2018 6:58 am
by Pearlspirit
we extremely apologies for that it might be some sort of mistake from our side. I request please check on [email protected] this is the email which i have been give on characters profile

Re: Release the Character

Posted: Wed Jul 04, 2018 4:53 pm
by Pearlspirit
Hello
Gmstrom since i have sent mails to the support for release of my character. But i haven't reached any replies from support team
and i have sent all my character details and here is my ticket no. 843910 i request you to please check.

Re: Release the Character

Posted: Sun Jul 08, 2018 3:18 pm
by Gmstorm
We have resolved this issue. Next time, refrain from sending so many mails so that your issue can be addressed earlier.

Thank you

Posted: Sun Jul 08, 2018 6:04 pm
by Pearlspirit
Hello
Gmstorm well thank you for resolving the issue