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SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Thu Mar 01, 2012 9:08 am
by Linkiran
DEAR SIR,


AS I FOUND THAT THERE IS NO RESPONSE FROM YOU SUPPORT TEAM,
SO I HAVE
DECIDED TO KNOCK YOUR DOOR FOR HELP. SIR PLEASE LOOK INTO MY TICKET STATUS
#943956 IN YOUR SUPPORT FACULTY. AND KINDLY GIVE RESPONSE TO IT.


THANKING YOU.

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Thu Mar 01, 2012 9:14 pm
by Kikikiller
wasting ur time man.......2 week and still response pending :(

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Wed Mar 07, 2012 7:07 pm
by Gmstorm
Please don't send multiple mails. We are currently in the process of fixing the issue. We will get back to you real soon.

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Wed Mar 07, 2012 9:56 pm
by Kikikiller
dear GM's can u please tell me how long is it gonna take for u to authenticate old users ?

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Thu Mar 08, 2012 11:27 pm
by Linkiran
HUH!!! FEELING SIGH OF RELIEF.........ANYWAYS THANKS FOR YOUR REPLIES.
TAKE AS MUCH OF YOUR TIME :D NOW I WON'T DISTURB YOU.

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Fri Mar 09, 2012 4:10 pm
by Kasjdk
Dear Gmstorm,

Earlier you fixed my issue, but onething you did wrong, which holded the whole thing,

You restrored account to wrong email id :(
it is yahoo.com and you restored to gmail.com lol..

For this im waiting 2 months now, and this simple thing not fixed, nor reply from ticket.

my id:890083

i really feel, why so long time sir, im member from 2005 in a3,
and when server paid, ill still be playing! im a3lover!

Reply sooner n fix this small correction.

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Fri Apr 06, 2012 9:34 pm
by Gmstorm
Kasjdk wrote:Dear Gmstorm,

Earlier you fixed my issue, but onething you did wrong, which holded the whole thing,

You restrored account to wrong email id :(
it is yahoo.com and you restored to gmail.com lol..

For this im waiting 2 months now, and this simple thing not fixed, nor reply from ticket.

my id:890083

i really feel, why so long time sir, im member from 2005 in a3,
and when server paid, ill still be playing! im a3lover!

Reply sooner n fix this small correction.
Your issue has been resolved. Sorry to keep you waiting.
Linkiran wrote:HUH!!! FEELING SIGH OF RELIEF.........ANYWAYS THANKS FOR YOUR REPLIES.
TAKE AS MUCH OF YOUR TIME :D NOW I WON'T DISTURB YOU.
Can you please mention your Issue ID so that we could look into it?

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Mon May 14, 2012 11:18 am
by Linkiran
thanks a lot sir

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Tue Jun 19, 2012 8:47 am
by Gmstorm
Linkiran wrote:thanks a lot sir
You are welcome. :D

Re: SUPPORT TICKET SYSTEM NOT RESPONDING

Posted: Thu Sep 20, 2012 1:04 pm
by Abaya
Dear GM Strom,

I raised a ticket for my char - Abaya and the ticket # is 977683. Can you please help with this?

Thank you,
Deepak