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Regarding character retrieval.

Posted: Wed Nov 23, 2011 11:46 am
by Iloveboostin
Hi GMs,

I wanted to retrieve my old a3india account. I sent mail to [email protected] and got reply regarding my character information. I replied with all the required character details and its been more than a week i didn't get any reply. So i requet you to please look into the matter.

My Refrence ID is :#505957.

Thank you.

Re: Regarding character retrieval.

Posted: Mon Nov 28, 2011 11:20 am
by Iloveboostin
Hi Gms,

It has been almost a month and I am still waiting for your reply. The last mail you sent was regarding the details you needed to retrieve the account which i provided. And now it'll be a month soon since i provided the details. And still waiting.

Hope you guys take this account retrieval issues a bit seriously.

Thanks.

Re: Regarding character retrieval.

Posted: Mon Nov 28, 2011 7:44 pm
by Gmstorm
Support team is investigating this issue and they will get back to you within 24 hours.

Re: Regarding character retrieval.

Posted: Thu Dec 08, 2011 2:47 am
by Iloveboostin
Hey GMs,

I finally got your reply from the support i'm disappointed with it. They are telling me the account details i have given is invalid. However all i told is all i know. It may also be because of i forgot the stuffs as i left the game long ago. I please request you to look into the matter again and please provide me with it.

Hoping for your co-operation.

Thank you.

Re: Regarding character retrieval.

Posted: Sat Dec 10, 2011 1:52 pm
by Gmstorm
I am sorry. I cannot help you with it. The support team is responsible for dealing with your issue. Please provide correct profile information so that they could look into your issue and do the required.