no reply to mail :-{

[Holysaver]

dear Gms,
it more then 48hr+ but no reply to mail or any action taken :-{

i have posted earlier about my ticket number, but no response
please check n reply to it n get it solved please

ticket number 185102 n 621377

please am waiting from very long Gms!!

i wanna get started asap so please help me

[Gmstorm]

Your issue is currently pending since we haven't received any reply from you for our previous mail. Please check your inbox and act accordingly.