SS havent retrived after hacking [3 months gone]

[vashuman_hi_5]

Sir
I m Mailing to a3 [email protected] frm may about my SS
5 ele 59 lvl archer SS
which was hacked in may but it havent retrived yet
i m very upset by this i need your help in this issue
a3support just replying that we cant help in retriving your items
thats y today i contacted you..
atlast after 3 months...
Hoping for a positive result frm A3 GM's
IGN--Infinityy

[Gmdiablo]

Your intract/reference id please/