serious problem

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Strogmage
Posts: 14
Joined: Sat Sep 03, 2005 2:39 am

serious problem

Post by Strogmage »

sir,

when i try to update my profile ,it asks password and once i enter correcct password i am shown that page containing profile information, any changes i want t omake i make and click update , then what will happen

we get two mails one to our sify id and one to our email id saying profile updated with secret question password and id

today when i updated i got that mail and later when i clicked update again i have the same old profile details

what is going on i tried for two times , i have got two mails stating my profile has been updated but two times when i clicked update profile old information is there

third time when i logged out and logged in and checked then when i clicked update profile new information is there.

and from other iid when i cliked update profile i find my dob changed and my old secret question is there and old email id ,

i have complained to a3 support half hour back

but this serious issue

some thing is going on without updating the database how can u send mail saying profile updated

imagine you change password and instead of new pasword database is update wrongfully and also ur profile updated gibberish then you people will simply wash hands

and start the proceedure please provide al info of the char and that , please improve your service

regards

strogmage lichqueen sudhir
Gmdiablo
Site Admin
Posts: 2574
Joined: Wed Dec 28, 2005 4:47 pm
Class: Holy Knight
Town: Temoz

Post by Gmdiablo »

Thank you so much for informing us on this. We will check to it and do the needful.
[GM]Diablo
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