Servers are down for updates

Anything and everything!
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Tytan
Posts: 4
Joined: Mon Sep 29, 2008 12:43 pm
Class: Holy Knight
Town: Temoz

Re: Servers are down for updates

Post by Tytan »

Hello GM's, The server is down since Friday morning and there is no firm updates or ETA on when the server will be online. I hope we will receive compensation for the days lost for recharge pins along with good event.
Looking forward for a response from your end asap. We need an ETA on when the server will be ready.
Thanks
Dudinka
Posts: 3
Joined: Sun May 16, 2021 6:10 pm
Class: Mage
Town: Temoz

Re: Servers are down for updates

Post by Dudinka »

+1
Dudinka
Posts: 3
Joined: Sun May 16, 2021 6:10 pm
Class: Mage
Town: Temoz

Re: Servers are down for updates

Post by Dudinka »

GM, kindly update on the time of Server Activation ; Also do compensate for the PIN VALIDITY lost due to this. Hoping for a FAIR PATCH from your side.
Fusionknight
Posts: 1
Joined: Sun Jul 18, 2021 9:51 pm
Class: Holy Knight
Town: Temoz

Re: Servers are down for updates

Post by Fusionknight »

hello GM,

if you down the server for a long time u would have informed us earlier so we didn't recharge our account,
now we recharged our account and no use off it, we lost our money..
could u please let us know, will you give our money back or NEW PIN or extending the expired date of pin for further use of our account ?

or do u have any other plans? who lost money to buy pin and activated accounts to play game.

and also
could you please let us know when server will UP and functional ??
Devidon
Posts: 1
Joined: Thu Sep 15, 2022 11:36 am
Class: Mage
Town: Quanato

Re: Servers are down for updates

Post by Devidon »

when server will start working
Falconer
Posts: 10
Joined: Sat Jan 22, 2022 11:20 pm
Class: Archer
Town: Quanato

Re: Servers are down for updates

Post by Falconer »

Hi A3 support,

The server is off for a long time.
Please update when the server comes online. Also, update with changes if any.
Also, my request for compensation for days lost paid player.
It will be great if u make a 5X quest and hunt xp event for 24 hours.

Thanks in advance.
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Gmstorm
A3 Gamemaster
Posts: 1810
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Re: Servers are down for updates

Post by Gmstorm »

We apologize for the delay. We are currently shifting the servers to newer hardware and upgrading the core gameservers. We will try to get the server up and running as soon as possible.
[GM]Storm
Liquedmage
Posts: 26
Joined: Tue Jun 17, 2014 9:56 am
Class: Mage
Town: Quanato

Re: Servers are down for updates

Post by Liquedmage »

Gmstorm wrote: Thu Sep 15, 2022 6:25 pm We apologize for the delay. We are currently shifting the servers to newer hardware and upgrading the core gameservers. We will try to get the server up and running as soon as possible.
its ok, but when server came online what happend to our pin which are wasted due to offline , is any compensation for that and also is any event there? like 2x 3x exp event
Lickmycritzz
Posts: 7
Joined: Mon Jan 28, 2019 8:26 am
Class: Archer
Town: Temoz

Re: Servers are down for updates

Post by Lickmycritzz »

Gmstorm wrote: Fri Sep 09, 2022 4:56 pm Hello all,

Servers are currently down for updates. We will let you know once the servers are up and functional.
D:[ #168001]

Gm above I have given my Issue Id number please resolve it.

Regards,
Lickmycritzz
Cybercrime
Posts: 8
Joined: Fri Mar 27, 2020 11:22 am
Class: Holy Knight
Town: Temoz

Re: Servers are down for updates

Post by Cybercrime »

10 days still server down. Copying files and running programs does it really take this long??
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