Support Interaction ID 841302

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Zabz
Posts: 11
Joined: Mon Aug 10, 2015 6:14 pm
Class: Holy Knight
Town: Temoz

Support Interaction ID 841302

Post by Zabz »

Hello GM storm,

I had mail 5 days ago, still not a single mail from you side.

You are just send it will take 48 hours , i think it is more than 96 hours and i haven't received a mail resolution .

My query is just to deactivate a3 authenticator from the id.

Request you to please check and do the needful.

Regards,
Zabz
Zabz
Posts: 11
Joined: Mon Aug 10, 2015 6:14 pm
Class: Holy Knight
Town: Temoz

Re: Support Interaction ID 841302

Post by Zabz »

Hello GM,

Still not any update from your side, i have provided all the details. Please check and kindly deactivate my a3 authenticator.

Regards,
Zabz
User avatar
Gmstorm
A3 Gamemaster
Posts: 1828
Joined: Fri Jun 08, 2007 12:27 am
Class: Mage
Town: Temoz
Location: Redyan
Contact:

Re: Support Interaction ID 841302

Post by Gmstorm »

Your issue is under a review. Please wait for a reply from the support team.
[GM]Storm
Zabz
Posts: 11
Joined: Mon Aug 10, 2015 6:14 pm
Class: Holy Knight
Town: Temoz

Re: Support Interaction ID 841302

Post by Zabz »

Hello Gmstorm,

Kindly look into it, i can reset the password on my mail id.

However, due to authenticator activated i am unable to change the password.

Could you deactivate the same.

Thanks in advance,

Regards,
Zabz
Zabz
Posts: 11
Joined: Mon Aug 10, 2015 6:14 pm
Class: Holy Knight
Town: Temoz

Re: Support Interaction ID 841302

Post by Zabz »

Hello GMs,

Please look into it, it is more than 2 weeks and i am facing issue.

Could you help me out.

Regards,
Zabz :(
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