GM - Request for Clarification on my Locked Forum Post

[Dilbert]

Hi GM,

I recently noticed that my post has been locked.
Here is the link to the post:
viewtopic.php?f=5&t=16453

I have been struggling for a long time to recover my character and have sent multiple emails and followed up through different channels. Now, seeing the post locked without a resolution is very disappointing.

Could you please clarify the reason for locking the post? You had mentioned earlier that a resolution would be provided there.

Looking forward to your response.

[Gmstorm]

GM-Karr is looking into your issue. You should hear back soon.

The previous topic was locked because we don't provide account related resolutions on the Forum since this is a public domain and you might end up revealing information about your account that might be confidential. Rest assured, we will get back to you with a resolution.