Hello Team,
My Issue ID:[ #544601]
I have been trying to get hold of the Support Team and GMs since 2 weeks now but all I am getting is system generated auto replies on the Email. Request you to kindly look into the Mail thread so I can share my details and take further needed steps for the same. Looking forward to your kind response.
Account Recovery
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Hunterkingii
- Posts: 4
- Joined: Wed Jan 28, 2026 10:23 am
- Class: Warrior
- Town: Temoz
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Gmstorm
- A3 Gamemaster
- Posts: 1859
- Joined: Fri Jun 08, 2007 12:27 am
- Class: Mage
- Town: Temoz
- Location: Redyan
- Contact:
Re: Account Recovery
Welcome Back!
Please refer to the email for further instructions. You can provide the information to the best of your knowledge.
Please refer to the email for further instructions. You can provide the information to the best of your knowledge.
[GM]Storm
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Hunterkingii
- Posts: 4
- Joined: Wed Jan 28, 2026 10:23 am
- Class: Warrior
- Town: Temoz
Re: Account Recovery
Thank you for the warm welcome and your kind response.
I have provided the details as per your instructions. Request you to please look into it and guide me with further steps for the same. Please let me know if you need any more information from my side.
I have provided the details as per your instructions. Request you to please look into it and guide me with further steps for the same. Please let me know if you need any more information from my side.
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Hunterkingii
- Posts: 4
- Joined: Wed Jan 28, 2026 10:23 am
- Class: Warrior
- Town: Temoz
Re: Account Recovery
Hello Team,
I have provided the details last week itself on the same mail thread and haven't yet received any kind of reply yet. Request to please look into it and let me know if anything more is needed from my side. I am unaware of the steps and requirements for the account recovery procedure so please guide me further. Awaiting your response.
Regards.
I have provided the details last week itself on the same mail thread and haven't yet received any kind of reply yet. Request to please look into it and let me know if anything more is needed from my side. I am unaware of the steps and requirements for the account recovery procedure so please guide me further. Awaiting your response.
Regards.
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Hunterkingii
- Posts: 4
- Joined: Wed Jan 28, 2026 10:23 am
- Class: Warrior
- Town: Temoz
Re: Account Recovery
Hello GameMasters & Team,
It has been 2 weeks now since the last communication between us. I haven't heard from your side since I've provided the details as per your instructions. I was told to share the information to the best of my knowledge and so I did. I have been mailing since and all I am getting is system generated auto replies, yet again. Getting one reply after 2 weeks is really a slow process according to me. Request you all to at least reply after reviewing the mail and let me know if recovering the account is even possible or not. If it isn't possible, I could just delete the game and move on. There is no need to waste either your time or mine either. I only downloaded the game again due to nostalgia. I am not sure if you guys are genuinely busy or not, but it doesn't really take 2 weeks to respond to one mail. You people are really losing out on loyal players and potential customers at this pace.
It has been 2 weeks now since the last communication between us. I haven't heard from your side since I've provided the details as per your instructions. I was told to share the information to the best of my knowledge and so I did. I have been mailing since and all I am getting is system generated auto replies, yet again. Getting one reply after 2 weeks is really a slow process according to me. Request you all to at least reply after reviewing the mail and let me know if recovering the account is even possible or not. If it isn't possible, I could just delete the game and move on. There is no need to waste either your time or mine either. I only downloaded the game again due to nostalgia. I am not sure if you guys are genuinely busy or not, but it doesn't really take 2 weeks to respond to one mail. You people are really losing out on loyal players and potential customers at this pace.