Search found 1580 matches

by Gmstorm
Sun Jan 02, 2022 4:15 pm
Forum: General
Topic: Retrieve my character with items and reply emails.
Replies: 10
Views: 3001

Re: Retrieve my character with items and reply emails.

Please provide us your Ticket ID so that we can investigate this issue further.
by Gmstorm
Wed Dec 29, 2021 3:38 pm
Forum: Suggest an Event
Topic: suggestion for First event New year 2022
Replies: 3
Views: 2859

Re: suggestion for First event New year 2022

Sure. We will make the arrangements for the same.
by Gmstorm
Sun Dec 26, 2021 8:54 pm
Forum: In-game Issues / Questions
Topic: A3 authenticator error
Replies: 3
Views: 3487

Re: A3 authenticator error

Can you please provide my your Ticket ID?
by Gmstorm
Sun Dec 26, 2021 8:53 pm
Forum: In-game Issues / Questions
Topic: Snowman patches not update
Replies: 6
Views: 2436

Re: Snowman patches not update

If you are playing on Windows 7, you need an updated system with all the Windows updates installed. If not, the game will refuse to launch. Windows 7 is already End of Life and discontinued by Microsoft. We would recommend upgrading to Windows 10.
by Gmstorm
Sun Sep 26, 2021 12:56 pm
Forum: In-game Issues / Questions
Topic: Account pending GM verification
Replies: 2
Views: 3497

Re: Account pending GM verification

Your account has been activated. You may login and play the game.
by Gmstorm
Wed Aug 11, 2021 4:13 pm
Forum: In-game Issues / Questions
Topic: Hawkeye - bug exposed !
Replies: 47
Views: 31381

Re: Hawkeye - bug exposed !

We have an anti-cheat (as you might have already known) that proactively monitors for unusual activity and actions will be taken automatically based on detection evidence. We can't investigate and issue bans purely on the basis of videos since there are many other factors involved and doesn't often ...
by Gmstorm
Tue Jul 06, 2021 3:25 pm
Forum: Suggest an Event
Topic: kindly continue with grace of land event
Replies: 9
Views: 6768

Re: kindly continue with grace of land event

We have no plans of continuing this event. We will conduct other events in the future.
by Gmstorm
Tue Jun 15, 2021 9:05 pm
Forum: General
Topic: Upcoming Auctions
Replies: 7
Views: 3793

Re: Upcoming Auctions

Beretta wrote: Sat Jun 05, 2021 9:55 am Are you auctioning G9.5 Unis?
We don't have any G9.5 uniques for auction yet.
by Gmstorm
Sat May 08, 2021 7:08 pm
Forum: General
Topic: Recharge Pin
Replies: 1
Views: 1540

Re: Recharge Pin

Please check your email for further instructions.
by Gmstorm
Sat Mar 27, 2021 1:39 pm
Forum: General
Topic: Cyberbullying and Extortion
Replies: 12
Views: 3805

Re: Cyberbullying and Extortion

We are currently investigating the issue. If you have any instances wherein the characters in question have asked you for money, please reach out to our via email with the associated screenshots so that it will help us in investigating the issue further.